最后更新时间：2021 年 8 月 20 日

Thank you for shopping at Tapzo.

如果出于任何原因您对购买的产品不完全满意，我们邀请您查看我们的退款和退货政策。

以下条款适用于您向我们购买的任何产品。

解释和定义

解释

首字母大写的单词具有在以下条件下定义的含义。

定义

就本退货和退款政策而言：

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to Tapzo, Dubai.

2. 商品是指通过本服务出售的物品。

3. 订单是指您向我们购买商品的请求。

4. 服务指网站。

5. Website refers to Tapzo, accessible from https://tapzo.me/

6. 您是指访问或使用服务的个人，或者代表该个人访问或使用服务的公司或其他法律实体（如果适用）。

您的订单取消权

您有权在 7 天内取消您的订单，无需给出任何理由。

取消订单的截止日期为自您收到货物之日起或您指定的第三方（非承运人）接管所交付产品之日起 7 天。

为了行使您的取消权，您必须通过明确声明的方式告知我们您的决定。

By email: hello@tapzo.com

我们将在收到退货之日起 14 天内向您退款。

Eligibility for Returns

以下商品不能退货：

1. Custom-designed or personalized NFC cards and other items cannot be returned unless they are defective or damaged upon delivery.

为了使商品符合退货条件，请确保：

1.The product must be in the same condition as it was received, unused, and in its original packaging.

2. A request for a return must be made within 30 days of receiving the product.

3. Proof of purchase, such as an order number or receipt, must be provided.

4. For digital services (e.g., subscription plans), refunds may be issued if the service has not been used or activated.

我们保留自行决定拒绝退回任何不符合上述退货条件的商品的权利。

Only regular priced Goods may be refunded. Unfortunately, Digital products, such as digital vCards or premium subscriptions, are non-refundable once accessed or used.

退货

If the return is due to a TapZo error (such as receiving a defective product), we will cover the return shipping costs. For other returns, the customer is responsible for covering the return shipping fees.

Al Qusais, Dubai, UAE

我们对退回货物时损坏或丢失的货物不承担任何责任。

联系我们

如果您对我们的退货和退款政策有任何疑问，请联系我们：

By email: hello@tapzo.com or WhatsApp: +971 56 796 8546